Retail Customers:

7/10/9

Our experience purchasing a car from Dave at Alliance was just fantastic.  The asking price more than fair, and the entire transaction felt closer to a conversation with a good & trusted friend.  Our experience with Alliance definitely stands in contrast to the usual hand wringing, haggling poker game of purchasing a used car.
Thanks!
-Chris Hansen

6/22/9

“Dave and his Alliance team was great to work with! I got a super nice, clean Chevy TrailBlazer at a very fair price. They also listed my old vehicle on Car Soup free of charge and I sold it within two days at a much higher price than I expected. When my husband decides to get a new vehicle this year, you can bet we will be working with Dave to make it happen. Thanks to Dave and the team for making what could have been a very stressful situation easy and enjoyable.”  -Lea, Woodbury

5/28/09

“Dave,

I would like to take this opportunity to express both my gratitude and
appreciation for the excellent service and dedication extended to both
my wife and I on our recent visit to Alliance Car Sales.

We appreciated the fact we were able to visit the lot and look at the
vehicle we were interested without being hassled by some high pressured
sales pitch. When we were ready to buy I began working with Nick, who
went above and beyond the call of duty to help us secure a loan and
find the perfect car for us.

We were unable to get financed through traditional means and we were ready
to give up and walk away from the idea of purchasing a vehicle. Once
all means were exhausted Nick called and gave me the name of a finance
company (Riverside Finance) you guys work with that specialized in financing people in our particular situation.

Not only did Nick give me the name and number of a real person we could
directly speak to at Riverside Finance, but he also called on our behalf and spoke to them regarding our current situation and came back to us with several options.

Unfortunately, Nick was not there to see the final results of his hard work, but
thanks to his efforts we were able to purchase a great car at a great
price and get financed at a monthly payment we could afford.

The final act that prompted me to write this letter was the customer
service provided, after all the finance paperwork was signed and we
were ready to take possession of the car we had no way of picking up the vehicle, that is until Dave Gustafson volunteered to bring the vehicle to my place of employment, thus helping close the loop on the best a very pleasant experience.

You guys have a customer for life and I am anxious to spread the word about Alliance Car Sales.

Respectfully,

John and Angela”

“Dear Nick, Ken, Ryan, and Dave – I want to thank
each one of you for your assistance in getting just the right car for
Larry (Gust) and me. As you know, car shopping, whether for a new or a
used car, can be a gnarly experience and one that none of us likes to
do. But each of you was friendly and knowledgeable. It was a painless
experience and I fully intend to tell all of my friends, who are in the
market for a car, to start with you FIRST. Thank you so much.” Bonita Mpls (She was referred by a customer who was referred by a customer who has purchased multiple cars from Alliance Car Sales)

“I am not a fan of used car
dealerships in general, so when I found your website (completely by
accident!) I rejoiced at the idea of no pressure sales and would love
to buy my new car from you guys, even if it’s something you don’t have
there now.” Lisa via the Internet

“Hey Dave, Just wanted to say thank you
for everything….if I hear of anyone who needs a car will definitely
send them your way. Have a great day.” Kelly P. Golden Valley

“My finance person was impressed with the loan to value and lowered my interest rate.” Latisha from Plymouth (because Alliance offers everyone, regardless of credit rating, the same low prices, everyone has a chance to lower their interest rate due to better than average prices)

“We are still getting raves about the great blue Avenger we bought last
Friday! Soon everyone in New Ulm will know about Alliance!! ” C. Schultz, New Ulm, MN

“I just wanted to thank you again for all your help with the Sonata
today. It’s hard to find good cars at great prices in the northwoods
of Minnesota. The personalized videos of the two cars I selected
really helped me to make the right choice and to feel confident in
making the 4 hour drive to Edina. I appreciate your no haggle, no
hassle, no hype approach and will definitely look to you again when I
go shopping for my next car. In fact, my daughter likes the Hyundai
Sonata so much that she hopes to purchase one from you guys within the
next year or two.” -Doug from Cass Lake

Alliance Car Sales Customer totals car; Makes Money in Settlement
(It’s not hype if it’s true right?)
In February of 08 an Alliance customer bought a Stratus. A month later she
was rear ended and didn’t fix the bumper completely. Three months
later she was hit again and this time her car was totaled out.
Fortunately she was not injured through all this and neither was her
pocketbook. Despite a deduction for the bumper our customer actually
made a couple hundred dollars even after driving the car for four
months. The amount would have been more like $700 if it weren’t for
the initial bumper issue.

A few times customers have purchased cars from us either after totalling their car and settling with the insurance company or have come back to us for help right after buying one from us and totalling it out in an accident. In a surprising number of cases the customer has actually settled, with an insurance company of all things, for more money than they paid for our car. We love it when that happens.

One customer asked for help getting his title faster from the state since he needed it to settle. Unfortunately we couldn’t speed up the state of MN but when we asked how he came out in the settlement he smiled coyly. Only a month after buying the Lumina from us he had settled on a price five hundred dollars more than he paid for the car plus he got to drive it for a month for free. What a deal!

We don’t recommend trying this yourself (we actually had someone offer to help us with this once but that’s a story for another day) but it’s nice to know that when people need some extra leeway the most, we were able to play a part in their recovery.

“Thanks again, you are an honest person and a pleasure to deal with.” -Paul J. Hyundai Sonata purchaser (Alliance Car Sales’ Dave Gustafson says, “Putting this on the site really makes me feel like I’m a tv style ‘look at me’ used car salesman.”)

Other Dealers:
A few years ago Alliance Car Sales sold a Mitsubishi Lancer to the
General Manager of a now closed Mitsubishi dealership because he was
able to get the car at a better price from us than his own dealership.

In 2007 a dealer drove from IL to buy a Camry we had for sale for only
$400 less than our online asking price. Another dealer from the
eastern part of town to themselves a great deal on a Chevy Impala by
paying Alliance’s low asking price with no discount at all.

In 2008 a dealer came from Saskatoon, Saskatchewan, Canada to buy a car from Alliance Car Sales.
Before he came we made him a custom video of the car and told him all
we knew about it. He took the train to Saint Paul and drove it back (OK,
started his drive) that same day. We both plan on doing business together again
in the future.

If you have experience with us and want to share it with others feel free to send us a note or post your perspective about Alliance Car Sales on yelp.com.